Yes, there is a way to successfully deal with poor customer service — (Non-Medium subscribers can access the full article HERE.) I wanted to publish this story on the day it happened — 9/11. But other commitments got in the way, so I had to wait until now. Thankfully, I took notes to make sure I remembered everything. If you haven’t read the…

A tarot card reading gives me an unexpected answer. — (Non-Medium subscribers can access the full article HERE.) I did this spread a few days ago when I was in the midst of dealing with a god-awful customer service experience with GoDaddy. You can check out the details of that experience here. Customer Service Ain’t What it Used to Be AI, outsourcing, and poorly trained customer service reps sure don’t helpmedium.com

AI, outsourcing, and poorly trained customer service reps sure don’t help — (Non-Medium subscribers can access the full article HERE.) And many businesses appear not to give a shit as long as they believe they’re “too big to fail” and/or they’re saving money by reducing overhead. Why Do Some Companies Provide Bad Customer Service? | Customer Service Blog from HappyFox - Improve… In this day and age, with the insane competition and the ability of social media to shine a light on your worst…blog.happyfox.com

It helps to live in a rainforest. — (Non-Medium subscribers can access the full article HERE.) I’m finally getting around to responding to The DIY Diaries’ request for submissions on how we keep cool during the hot (and getting hotter) summer months. I think we were all thrown off balance by the wildfires on Maui. …

Embracing the ‘Aloha Spirit’ in word and deed will ensure a successful recovery and rebuilding — (Non-Medium subscribers can access the full article HERE.) I’m just now able to wrap my head around what is happening in Maui, Hawaii to be able to write about it. Truth be told, I’m still having some difficulty processing the enormity of the event — as of August 14, 96…

The saga of the “trimmer” job continues. — (Non-Medium subscribers can access the full article HERE.) This is the first week I get to stay home after letting the part time “trimmer” job go. …

Has it been as challenging for you as it has been for me? — (Non-Medium subscribers can access the full article HERE.) Time and time again, my thoughts about my current situation invariably focus on what I don’t have, what I need, and what I’m going to do to get what I perceive to be lacking. …

Until I Learn How to Recognize and Move Through Them — First off, I guess I need to describe what kind of transition I’m talking about. …

Because we all have humongous yarn stashes, right? — It could be yarn left over from projects — completed or not — or new yarn purchased because oh, you so have to have this beautiful yarn! but have no idea how you’re going to use it. The photo above shows my yarn stash when I decided to get a…